Welcome to the
Customer Data Institute
Helping your enterprise attain a high customer data probity rating.
Ensure Your Organisation Practices
Customer Data Excellence & Compliance
Accelerate your organisation’s journey to excellence; by adopting unbiased best practices in customer data management, compliance and utilisation.
Ensure your organisation
is using, managing and storing customer data legally.
Transform your customer data into valuable assets by accessing latest data practices and methods.
Empower your
CX & strategic decisions.
Protect Your Business From Data Backlash
Gain Unbiased Clarity Around
Customer Data Bests Practices
In the ever-evolving world of customer data policies and procedures, it’s easy to fall behind the curve. However poor data management can lead to a variety of negative outcomes that can result in massive fines, lawsuits, negative publicity and broken customer trust. These challenges can make your business crumble - making it more important than ever to be proactive in your data approach.
Stay In The Loop
Of The Law
Ensure you are up to date with the right way to comply with the law, to avoid costly data lawsuits.
Optimise Your Data
For Profitability
Learn how to optimise your data strategy and transform it into an invaluable asset.
Explore The Industry
Best Practices
Gain incredible insight, and expert opinions covering the best practices. Delivered in easy-to-apply ways.
Empower Your
Strategic Decisions
Derive rich insights from high-quality data that optimise your CX, UX & strategic decisions.
Get Personalised Advice From Industry Experts
Get unique access to our advisory board members and an online forum to seek personalised advice.
Sharpen Your Employees
Data Knowledge & Expertise
Every employee can access our webinars, seminars, training programs, and e-learning courses.
We Make The Transition To Data Excellence Easier Than Ever
The journey toward data excellence is no easy task. The laws are ever-changing, the policies are ever-evolving and vendor-neutral information is hard to come by. In addition to that, the bigger your business, the more customer data you’ll have to manage. We exist to provide holistic clarity around the best data practices from industry-leading experts.
Our advisory board members have worked through major customer data issues for banks, tech firms, government sectors, telecom companies and more. We are distilling all of this knowledge into easy-to-understand resources, that you won't find anywhere else. When you become a member, you’ll have a constant flow of resources. Covering best practices, methodologies, checklists, frameworks, how-tos, where to go, and who to go to.
Build a global community laser focused on educating, enabling and empowering all stakeholders to achieve best customer data practices and profitable centricity in today's challenging compliance environment.
Our Mission
Want Access to Additional Resources?
Check out our partner, the Customer Data Platform Institute's global news and updates, click below!
Past Webinars
Graeme Jeffery Boorer, CX expert and Customer Data Platform Institute’s Chairman talks about the critical element of designing programs to deliver customer centricity - vision and strategy.
Maysoon El-Ahmed from Spectrum Thinkers talks about the evolution of customer experience and insights, how data and gut instincts collide, and the criticality of small and big data to drive powerful insights and world class experience.
Customer Data Platform Institutes CEO David Raab talks about Customer Data Platforms and new developments in Australia and New Zealand and the link to TX.
Become an Associate Member
We make the transition to customer data excellence easier than ever. Try our associate membership to start your your transition to best practice.
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